2 Replies Latest reply on May 2, 2016 10:17 AM by simonr49039659

    Error 80071A90 on Windows 10

    simonr49039659

      I am trying to run Premier Elements 10 on Windows 10. When I try to launch the Organiser, it seems to think DirectX is not installed. When it attempts to install it, it fails with Windows error 80071A90. I currently have DirectX version 11.2 installed, and WIndows Update confirms that my system is fully up-to-date.

       

      Is there a fix for this problem, or is Premier Elements 10 incompatible with Windows 10?