I am trying to run Premier Elements 10 on Windows 10. When I try to launch the Organiser, it seems to think DirectX is not installed. When it attempts to install it, it fails with Windows error 80071A90. I currently have DirectX version 11.2 installed, and WIndows Update confirms that my system is fully up-to-date.
Is there a fix for this problem, or is Premier Elements 10 incompatible with Windows 10?
Thanks. I had looked at those sites but they didn't help as Windows is successfully updating itself. Premier Elements is trying to update something that is already up-to-date. The question is why does it think it is the wrong version of DirectX? Is it too new a version of DirextX rather than too old? That Windows error number may be a distraction.