6 Replies Latest reply on May 3, 2016 6:05 AM by Snake Oil Frank

    Unable to create ColorChecker Passport Profiles in Lightroom

    Snake Oil Frank Level 1

      I'm not sure what's changed, but I'm now unable to create ColorChecker Profiles in Lightroom. Error message is:

       

      The profile could not be created. Could not generate illuminant from DNG image. Images must be created using a supported illuminant and correct exposure. For further information please click on the Learn More button.

       

      I did click on the Learn More button but was unable to find a solution to this problem.

       

      I'm using LR CC 2015.5.1 and camera raw 9.5.1. Any help would be greatly appreciated.