6 Replies Latest reply on May 3, 2016 6:05 AM by Snake Oil Frank

    Unable to create ColorChecker Passport Profiles in Lightroom

    Snake Oil Frank

      I'm not sure what's changed, but I'm now unable to create ColorChecker Profiles in Lightroom. Error message is:


      The profile could not be created. Could not generate illuminant from DNG image. Images must be created using a supported illuminant and correct exposure. For further information please click on the Learn More button.


      I did click on the Learn More button but was unable to find a solution to this problem.


      I'm using LR CC 2015.5.1 and camera raw 9.5.1. Any help would be greatly appreciated.