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HTML5 still using Flash Player?

Guest
May 02, 2016 May 02, 2016

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Not sure if this is the correct forum but I'm using Scene7 to export video. The website that I'm exporting the HTML code to doesn't support flash any longer. I created a new video viewer preset for HTML5 based on another template. Under platform in the video vewier presets, it's showing HTML5. The site I'm exporting the video to is called Rise Vision, it's a digital signage platform. Basically, you just paste the HTML code and it plays in a specified container. I'm getting a message that says "plugin not supported". So I asked around in their forum and they alerted me to a workaround to make flash videos work.... I tried that and suddenly my video is playing. So my question is this: Do you know why it would be detecting it as a flash video when I'm using the HTML5 video viewer preset to export from Scene7? Thank you for your time.

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