"This serial number is not valid for..."

[AJ_Baggins]

In 2013 I purchased and downloaded Photoshop and Premier Elements 12 on a Windows computer, but I have recently upgraded to a Macbook Pro and I'm at the stage in the installation process where you supply your serial number. Unfortunately, every time I try to progress I receive the "This serial number is not valid for Adobe Photoshop Elements 12" message. I have checked and double check that it is the correct code.  Does anyone know why this is, and how I might be able to fix it?

[Atul_Saini · Accepted solution]

Hi AJ_Baggins,

Please check the solutions for Error: "The serial number is not valid for this product"​ here and share the results in case you need further assistance.

Hopefully it should work.

Thanks.