1 Reply Latest reply on May 4, 2016 12:13 AM by Nanaky

    can't access certain books on ADE


      I had purchased some ebooks a few years ago and at that point I didn't use an adobe ID to authorize my computer. However, after updating adobe I have lost access of those ebooks. Kindly help regarding this matter. I am still using the same computer and haven't changed/reinstalled my OS.


      Thanks in advance.

        • 1. Re: can't access certain books on ADE
          Nanaky Level 5

          If you work wihout a adobe id you can reader the eBook only on this device changes up to him or the program once authorized. The only help is when you know the reseller of the eBook and can try for a new download which you linked right with a Adobe ID. If you know not the reseller you can nothing do. The Reseller is the only person which has acccess to the eBooks itself.