Please try clicking "Check for App Updates" under the gear icon in the Creative Cloud desktop app.
If that doesn't help, please try uninstalling the Creative Cloud desktop app using the directions and uninstaller found here: Uninstall the Adobe Creative Cloud desktop application. You do not need to uninstall your other apps, just the desktop app. Once the Creative Cloud desktop app has been removed using the uninstaller, please reinstall it according to these instructions:
You can also refer to: 2015.1 update not showing up?
let us know if this helps!
9 people found this helpful
That MAY be a false error that is hiding the actual problem... a 32bit computer
You MUST have a 64bit computer and operating system... what is your computer?
-Programs are not SUPPOSED to display or download if they will not install on your computer
MINIMUM for After Effects and Premiere Pro http://helpx.adobe.com/premiere-pro/system-requirements.html
That's what I found to be the problem with my computer. Exact situation with what vaishnavis48254204 was dealing with. Installed everything and updated it too. But when I checked the properties of my computer it was a 32-bit computer
nothing of this works me out and i can not find the gear icon in my creative cloud app it has no gear icon
i have a 32 bit computer so it won't work on it so how can i refund my money