1 Reply Latest reply on May 4, 2016 2:03 AM by Beverley Gray

    Can I ask for credit if i can't open a licensed file?

    phillipn71

      I purchased an AI file AdobeStock_54294982.ai thinking that I'll be able to import it to my other graphics package but with no success! I've tried to open it with various software packages but to no avail.

       

      Could I ask for my license for that file to be removed and credited to my account?