7 Replies Latest reply on May 13, 2016 7:35 AM by Beverley Gray

    Successfully transferred account from Dollar Photo Club (even downloaded a photo) but now my account and credits are completely gone. Please help!

    jtothedoublenn82

      I used to be a member at Dollar Stock photo (username [removed]), and I completed my transfer on April 14 and was happy to get the special plan. I had even downloaded an image from Adobe stock within the last two weeks. However, now there seems to be no record of my account (removed). I select password help, but never receive a reset email, and there's nothing in my spam or bulk folders.

       

      I had about a dozen credits left, and I'm hoping my account does exist here. Because I made sure to transfer my account before the final date in order to receive the $9.99/month pricing. Can anyone help me?

       

      Thank you,

       

      Jennifer W