5 Replies Latest reply on Nov 9, 2016 10:55 AM by Kelly McCathran

    Acrobat DC has stopped working

    kimp53476669

      I'm having a problem with opening random pdfs with Acrobat Pro DC.  If I clicked on the pdf nothing happens.  If I open Acrobat then open the pdf, I get "Adobe Acrobat DC has stopped working".  It will open other pdfs.  I initially thought that is was a corrupted file but I can open the same pdf using Acrobat Pro XI without any issues. I've already added the missing folder listed below.  I'm on a PC with Windows 10.

      C:\Users\USERNAME\AppData\Local\Adobe\Acrobat\DC\ToolsSearchCacheAcro

      C:\Users\USERNAME\AppData\Local\Adobe\Acrobat\DC\ToolsSearchCacheRdr