Lightroom on PC used to work fine. The problem started when importing photos and a few videos from Sony A6000. Import process hung at the beginning. Cancelled it, restarted Lightroom and tried it again. Still hung. Lightroom can import photos from a different camera. Plugged the memory card of this camera into card slot of the PC, and lightroom imported the photos without problem.
How to reset lightroom so that it can work with this camera again?
Try removing the videos from the camera card or folder, and see if that improves or eliminates the problem.
removing the video files worked around the problem. thanks.
what version of lightroom has the fix? This is a very annoying problem. imagine if there are a number of video files in each folder, copying them out and deleting them on the card would be a lot of work.