2 Replies Latest reply on May 4, 2016 1:43 PM by boc22744357

    Lightroom cc import hangs

    boc22744357

      Hello,

      Lightroom on PC used to work fine. The problem started when importing photos and a few videos from Sony A6000. Import process hung at the beginning. Cancelled it, restarted Lightroom and tried it again. Still hung. Lightroom can import photos from a different camera. Plugged the memory card of this camera into card slot of the PC, and lightroom imported the photos without problem.

       

      How to reset lightroom so that it can work with this camera again?

       

      Thanks

      Bo Chen