10 Replies Latest reply on May 23, 2016 7:36 PM by roberta84474985

    Acrobat CC closes PDF docs after approx 20 seconds [Edited]

    roberta84474985

      Recently deployed Adobe CC to users, however, some are having issues with PDF docs...the program opens fine but when they open a PDF, it closes by itself after approx 10 to 20 seconds.  Most users are ok but there are a few with this issue.  We are running Windows 7 64 bit, and we just upgraded from Adobe XI to Adobe DC.  (Currently on version Adobe DC 15.010.20060)

       

      Please advise your thoughts...already tried logging out and logging in on a few but same issue persists.  HELP...