Could you please share the crash report so that we can get to know the cause of the crash?
Refer this article to get to the crash report: Photoshop Elements Editor Help | How to Find Crash Logs on Windows
Faulting application name: lightroom.exe, version: 22.214.171.124, time stamp: 0x5523190c
Faulting module name: ig7icd64.dll, version: 10.18.10.4276, time stamp: 0x55d1ffdb
Exception code: 0xc0000005
Fault offset: 0x000000000003ee34
Faulting process ID: 0x8b8
Faulting application start time: 0x01d1a6374efaa1b1
Faulting application path: C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ig7icd64.dll
Report ID: 5b07c12e-64a8-4a7f-998a-2ed697497151
Faulting package full name:
Thanks for sharing the logs.
The cause of the crash is "ig7icd64.dll" file which is a graphics card driver file.
Would suggest you to update your graphics card drivers from the manufacturer's site.
Also. update Lightroom to version 6.5.1: Keeping Lightroom Up-to-Date
Thanks for info Chetna. When you mention manufacturers site, you do mean the manufacturer of the computer?
I meant manufacturer of the graphics card.
Now you've confused me again. Where do I find out who the manufacturer of the graphic card is?
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This file is of Intel graphics card so, you should look for the latest graphics card drivers on the Intel website.
You can download and run Intel driver update utility available on this link: Download Intel® Graphics Driver for Windows® 7/8.1/10* [15.40 6th Gen]