3 Replies Latest reply on May 5, 2016 10:57 AM by Szalam

    AdobeQT32Server.exe makes CS6 not open.

    little fat girl Level 1

      If I try to open a project in CS6 when there are certain .movs present, it locks up.  If I kill the AdobeQT32Server.exe process, it will open the project and not read the .mov files. But at least the project will open.

       

      I don't get this problem in CC2015. I'm assuming that AdobeQT32Server.exe is updated in this version. I tried simply copying it to the '32' folder in CS6, but that doesn't work.

       

      Would you please update AdobeQT32Server.exe for CS6 so this lockup can be avoided? Thanks!  Some of us still prefer this version (stability).

       

      Windows 7

      Intel i7

      64GB ram.

      Dual Geforce 980Ti w/ SLI

        • 1. Re: AdobeQT32Server.exe makes CS6 not open.
          Mylenium Most Valuable Participant

          Without knowing anything about your QT files, nobody can tell you much. This could simply be an issue with a specific CoDec or QT version. That said, there's nothing to fix. CS6 is done and sits on the "legacy" shelf and nobody will do anything with it ever again.

           

          Mylenium

          • 2. Re: AdobeQT32Server.exe makes CS6 not open.
            little fat girl Level 1

            Yes, I can only assume that it is something wrong with my Quicktime files or at least that something in them is causing AdobeQT32Server.exe to throw an error that is not being handled. However, the point is that the AdobeQT32Server.exe file included with the more recent versions of AE doesn't throw this error. So there is something to fix. And I'm hoping that its isolated nature makes it relatively simple.

             

            Now to the 'legacy' point. CS6 is still included in the Creative Cloud installer.  And it does get updates from time to time. That's a good thing. Having a stable version of AE that doesn't require a subscription provides a much appreciated alternative to CC.

             

            So, Adobe, if you are still updating CS6, please consider updating this .exe. I hope it's a simple one.

            • 3. Re: AdobeQT32Server.exe makes CS6 not open.
              Szalam Adobe Community Professional & MVP

              They haven't updated CS6 in years. The only updates it's getting are updates to the Camera RAW plugin which are being done by the camera RAW team and not the AE team.