File could not be opened after I downloaded licensed image. I got this message, "It may be damaged or use a file format that Preview doesn't recognize." I tried different browser and other troubleshooting tips. What can I do? (So far, after switching from DollarPhotoClub all I seem to be able to do is pay a monthly fee.)
Sounds like you are trying to open an Illustrator file (.ai). If so you will need Adobe Illustrator to open it.
You can access your licensed file and redownload anytime by going to your license history.