1 Reply Latest reply on May 6, 2016 12:12 AM by Nanaky

    Did not get the book I bought!


      I just bought a book from Kobo Bookstore. I got it in "My Library" and then I pressed the button for the download link. All I got was a "server message", saying "Error! Check activation" and that's it ... I installed Digital Editions yesterday on this computer (new) and when I check the authorization, it says the computer now it authorized for this mail account.


      I want my book ...

        • 1. Re: Did not get the book I bought!
          Nanaky Level 5



              Close all applications.

              Choose Start > Run.

              In the Open text box, type regedit and then press Enter. The Registry Editor opens.

              In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

              Select the Adept key.

              Choose File > Export.

              In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

              Right-click the Adept key and choose Delete.

              In the Confirm Key Delete dialog, click OK.

              Close the Registry Editor.

              Open Adobe Digital Editions and reauthorize.




              quit Adobe Digital Editions.

              Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

              If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

              Open Adobe Digital Editions and reauthorize.