When an application acts flaky, it is time to Reset the Preferences.
To reset your preferences to their default settings, follow these steps:
Hold down Shift+Ctrl+Alt (Windows) keys or the Shift+Ctrl+Option+Command (Mac) keys as you startup InDesign. On Windows, you have 1/10 of a second between these steps. On a Mac, you can hold down the keys, then launch the application.
Continue to hold down the keys until the Reset Preferences dialog appears.
In the Reset Preferences dialog, click Yes.
The file containing your preferences will be deleted, and will be recreated as you begin working.
Thanks for the feedback. Tried it, with no success.
UI problems are often cache related, which are not cleared with a preference reset. Try trashing your Cache folder and restarting. Here are the file paths to the cache folder:
Tried the Cache Trash, with no success. Thanks, though.
It turns out that I only have the problem when I am using a dual-screen setup (I usually am). When I am using InDesign with my laptop away from my desk, the problem does not present itself. When I am using two monitors, the problem presents on BOTH screens. Odd...
Has there been any update on this issue by any chance?
We have a user experiencing this same issue and haven't been able to find a solution for them.
1 person found this helpful
Happens for me when I have my external monitor running as well ... it is not all the time, however.
I removed my display cable and reinserted and it correctly functions again. Not a fix but a potential temporary solution.
I have the identical problem.
Only occurs when I have an external large format monitor attached to my 13 inch Sony vaio laptop