1 Reply Latest reply on May 7, 2016 2:41 AM by Ann Bens

    Premiere Elements 12 Editor will not open in Windows 10

    BobCinReno

      I have uninstalled and reinstalled it using Adobe guidance without success.  When I click on the Editor and select either New or Existing project, the progress bar moves for an extended period before timing-out.  This is a new HP Spectre x360 4185nr running Win 10 Home version 1511 OS build 10586.218.

       

      I had the same problem on my previous Sony Vaio running Win 7 professional, and thought it was hardware incompatibility.  Now I wonder if the Adobe Photoshop & Premiere Elements DVD I purchased may have a software defect.  Can I download Premiere Elements 12 and try installing it?