3 Replies Latest reply on May 6, 2016 4:33 PM by thedigitaldog

    Unable to open Sony rx100 iv Raw files in Lightroom 5.7. [was: camera raw support]

    Empress M

      I have bought the new sony rx100 iv and took it on a trip.  Got back and tried to transfer the raw images to my mac. I have installed the latest update for the El Capitan program for camera raw support. I checked Sony's website and found that the rx100 iv is supported by El Capitan.  Lightroom is unable to preview or import the raw images on my SanDisk 64 GB SDXC card.  I have the Hoodman Steel USB 3.0 card reader which is compatible with El Capitan. I have Lightroom 5 and checked for recent available updates which there are none.  The last update I installed was version 5.7.

      Please help.