2 Replies Latest reply on Sep 23, 2016 1:35 PM by roslyns52485658

    Uninstall impossible


      Hello there,


      I would like to uninstall my trial versions of InDesign etc. However, to do so, I am aware; I need to get the uninstall ap for the Creative Cloud.

      The problem is, after connecting to my Creative Cloud App, I jsut see a grey window that says "installing updates" ... but the updates never end. It just says progress: 0%.

      I am running under windows 7. Could somebody please help me; it's driving me crazy.


      Thank you!