0 Replies Latest reply on May 9, 2016 1:20 AM by Marirob9

    Download from Google Books?


      I cannot download purchased ebooks from Google  Books, although I was able to download a free book recently. The error message I get is


      IO Error on Network Request.

      Please check your network connection and try again.


      Network Path:

      https://books.google.com.au/books/download/Though_Not_Dead.epub?acsid=urn:uuid:dcff3d4e-39 46-ad54-c963-ffc7e190e0f5&output=acs4_book_bytes


      Event Detail:

      Error #2038


      I have consulted Google books who say it is a problem with ADE

      I've contacted Adobe Customer support, who told me to deactivate and reactivate my computer, but I wasn't able to do this. The latest advice is to try here.

      This has been a problem since I accepted an update of the program some months ago.

      If I uninstall the program and install the most recent version will I lose the books I currently have?