11 Replies Latest reply on May 9, 2016 3:16 PM by JimHess

    Lightroom not recognizing camera when plugged in for import

    Aimee Colyer

      I have Lightroom 3 and a Canon EOS 7D. In the past I have plugged my camera in via a USB cable to an external hard drive, that houses my Lighroom catalogue, and is also connected to my computer. The import box used to recognize the camera as an import option but it shows up no where now. I've scoured the Lightroom forums and google for answers to no avail. I tried to contact Adobe for one on one help but the query said my problem was not warranted a phone call. Please help with this if you know anything.