16 people found this helpful
This just fixed mine. Logged in for updates and this was the first thing it went to.
Correct Answerby cselhost on Dec 8, 2015 10:47 AM
Your authorization file will need to be manually deleted.
You need to delete out a few registry keys to clear the activation for ADE. You must have administration authority.
On Windows it can be found here:
Open Windows Registry by using the command prompt and typing 'regedit' or by opening the start menu and searching for 'regedit'.
Search for the following folder:
The 'Activation' folder can be entirely deleted.
On Mac it can be found here:
In Finder, find the 'Go' option on the menu bar and click 'Go to folder' and type the following in:
~/Library/Application Support/Adobe/Digital Editions/
Delete the activation.dat file within the 'Digital Editions' folder.
Restart ADE and it should be deactivated at this point. You should be good to sign back in.
This helped me with my Authorisation issue. Thanks for that.
I don't get why the publishers stick with ADE. They should make their own DRM program, since Adobe doesn't give a damn. Buy a book on Amazon, no Problem, buy it on iBooks, no problem, buy a ADE, DRM protectet book, lots of various problem and nobody cares.
I like, buying my ebooks in little shops, but if keep having issues with ADE every time i buy a book, even i start to think of using Amazon or iBooks.
Thank you for this. The Adobe support people were no help at all.
Thank you, this worked. Adobe support is a joke!
Not only did this fix this problem, I can download e-books from the library again.
A MILLION THANK YOU'S ! <3
Thank you!!!. I have been struggling with this for months!!!!!!!!!
In Windows 10, I had to also delete the activation key from C:\\Users\AppData\Roamng\Adobe\Adept. That deauthorized the computer.
Is there any way to manage device authorizations if a person doesn't have a PC or Mac. I only own a Chromebook and a smartphone, and a eReader device. Thank you for any assistance.
You should be able to use the Overdrive app that's available in the Google app store. Library downloads require it, and you can probably add epub books from other vendors. If you have a DRM free book I'm sold on PocketBook reader or Moon reader for Android and Chrome devices.
Great worked just right
Why this cant be corrected in software is anybodys guess.