1 Reply Latest reply on May 10, 2016 8:51 AM by Szalam

    After Effects CS6 boot problem

    SCARBONARA

      Hey all,

       

      Wondering if I can get a little help. I've just been purchased a new Macbook Pro for work, and had Production Premium CS6 installed on it. Ive booted all the apps and they work fine after installation and inputting the key.

       

      However for After Effects, when I try and start it, I don't even get a splash screen. Just the attached problem dialogue. I have tried to look on the forums but couldn't find anything about boot problems previous to the splash screen - the programme wont even begin to start.

       

      I have tried a uninstalling and reinstalling, same problem again. When I press OK it takes me to a screen to suggest a work-around, but wont let me open the link when it says its got a solution.

       

      Any help would be greatly appreciated.

       

      Here is the error screen it comes up with:

       

      Screen Shot 2016-05-10 at 15.40.56.png

       

      Thanks,

       

      Adam