3 Replies Latest reply on May 15, 2016 2:33 PM by zeeshan hussain

    Issue with Themes once published

    kornieme

      I have two themes, both show correctly in PowerPoint and I have them assigned in the PowerPoint. However, when its published both themes are on the main learning slides. It does not show both in Preview but after the final publish to the server the final content shows both. How do I prevent that from occurring? It's rather frustrating.

       

      I am using Presenter 10 Version 10.0.3 Build 337 (PowerPoint 2013) on a pc.

       

      Was there ever a resolution to the buffering issue with presentations?

        • 1. Re: Issue with Themes once published
          zeeshan hussain Adobe Employee

          Hi Melanie,

           

          I have sent you a mail requesting for the project as well as necessary relevant information to troubleshoot the issue.

          Kindly check.

           

          Regards,

          Zeeshan Hussain

          Adobe Presenter Engineering Team

          • 2. Re: Issue with Themes once published
            kornieme Level 1

            Zeeshan,

             

            I was able to resolve. I had to go into the slide manager and create a white background to block the other theme from coming through. I had to burry it once I created it in order to have everything else show. I would still like to know about the buffering issue though.

            • 3. Re: Issue with Themes once published
              zeeshan hussain Adobe Employee

              Issue of buffering was occurring because of huge number of mp3 files associated to the project.

              In this case, there were approximately 588 mp3 files associated to a small number of 11 slides within the project.

              At the time of publish, audio stitching of all mp3 files associated to a particular slide happens and results into a final mp3 file for every slide.

              Due to huge number of mp3 files, audio stitching was facing problems resulting into corrupted final mp3 files and hence, causing buffering during auto transition of slides with in the project.

               

              Please mark this answer as correct if you find it helpful.

               

              Regards,

              Zeeshan Hussain

              Adobe Presenter Engineering Team