2 Replies Latest reply on May 11, 2016 2:03 PM by blaneg81599181

    Adobe CC 2015 licensing error

    Synect

      Hello,

       

      I'm having an error for licensing process by Adobe CC 2015 for rendering. The Adobe CC 2015 has the latest patch\security 3.7.1,but when our render management calls for aerender.exe, the license utility process from Adobe show on the task manager and gives an error on our render management, "AfterEffects: error:<<unable to obtain a license>>."

       

      Launching the AE works fine and I'm able to logged into CC cloud. But rendering is an issue. Before installing the patch\updates, everything is working fine.

       

      Please help!!!!