Does your Cloud subscription properly show on your account page?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If you have more than one email, are you sure you are using the correct Adobe ID?
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/Phone: Mon - Fri 5am - 7pm (US Pacific Time) <=== NOTE DAYS AND TIME
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
My Cloud subscription properly shows on my account page. I have only one account associated with adobe.
I logged out, log in again, no help. I uninstalled all adobe products, installed again, no luck! Same issue, as soon as I download Creative Cloud, open it, download Photoshop, it offers me to buy it again.
I tried to call to Adobe support, waited 35 minutes, no luck, gave up. Will try tomorrow
If someone has same issue, below is the answer:
I called today and in 5 minutes I was helped by the lady who was extremely knowledgeable. She knew right away where is the problem, I shared my screen with her, she went to etc/hosts, deleted blocking ips and everything started to work.
Windows or Mac ?
Did you checked Hosts file ?
Yes , if there are any Adobe entries in the Hosts file with loopback address 127.0.0.1 , delete those entries and then Quit and relaunch Adobe Creative Cloud app , it shud work.
For Mac :
No Adobe entries in Hosts ?? let us know .