Sorry for the inconvenience !!!
I reviewed your account and checked you have a creative cloud subscription for teams .
Request you to kindly wait for some time, before we try and resolve this for you.
If I wait to resolve then I will incorrectly be charged again!
When is this being resolved???
Kindly wait for some time, arranging a follow up for you .
were you ever contacted about this?
I was forced into accepting the TEAM membership too, all of a sudden one morning couldn't launch apps and had to accept the TEAM. I had no choice since was in middle of a job. I had been on CC Single User for over 2 years.
I just contacted them via chat and they told me i would need to pay $200+ to cancel, but if i switched to a single app for $14.99/mo until next April, then i can cancel.... this is beyond pathetic RIP OFF and deceptive.
I want to go into class action. I know there are others out there too