2 Replies Latest reply on May 12, 2016 10:11 AM by scottm68197673

    Can't add a license or new user

    scottm68197673

      On Managing my team -

      I get this.

      There is no account manager.  There is no phone number to call.  There is no Chat.  There is no way to open a Support Ticket for help.

      What there is: an endless circle of the Adobe website without ever getting anything resolved; and EXTREME FRUSTRATION.  I don't have time to waste on a BS website then sends me in endless circles.

       

      According to Manage my account, the last payment was on April 28, 2016, so how can there be a payment issue to resolve?

       

      All I want to do is add another user and get them going with Adobe.  I've now wasted approximately 5 hours in 3-4 different days trying to figure this out.  Maybe, just maybe, I'll get a response to this by some one at Adobe who will help.  I won't hold my breath on this, though......