1 Reply Latest reply on Jun 9, 2006 2:41 PM by DKAllaire

    Connection Key Password

    lowm235
      When a user gets e-mailed the connection key and clicks on it to install, they are asked to provide a name, e-mail ID and password. Our Administrator left and I need to find or reset the connection key password. Any ideas?

      Thanks
        • 1. Re: Connection Key Password
          DKAllaire
          The password the user enters is just for the key, not the site. All you have to do is go to Administer Websites and send a new connection key.

          If Contribute asks for an administrator's password and you don't know that, I _think_ you can just ftp into the site end remove the folder called _mm. WARNING!!! I haven't done this in a long time so my memory might be off. I think what I did was to copy the _mm folder to a safe place, probably by downloading it to my computer before deleting the one on the server.