9 Replies Latest reply on Aug 8, 2016 10:39 AM by GautamBahl

    Premiere 13 - activating components issues

    davidd76482156

      New challenge would appreciate help.

       

      In Premiere 13, when I come to publish & share, a pop up box appears 'activating component', needing me to pop in the serial number into website & get an unlock key xxx-xxx, which I duly input and get a response that registry is updated.... but then I get an 'export error - you do not have permission to create or delete the output file'

       

      ive tried many things uninstall/reinstall - as administration too

       

      Any suggestions?