1 Reply Latest reply on May 16, 2016 11:17 PM by Nanaky

    ADE crashes when trying to return a borrowed book

    kikareth

      It doesn't happen all the time, but on random ebooks I try to return. I am using ADE 4.5 on Windows 7 Pro 64-bit. After I re-open IDE, when I try to return the book again, it claims a E_BAD_LOAD_ID, and I can only delete it from my library instead. The following are two error messages that I get from the Windows before it crashes. Seems like it's identical.

       

      Problem signature:

        Problem Event Name: APPCRASH

        Application Name: DigitalEditions.exe

        Application Version: 4.5.1.0

        Application Timestamp: 56728e87

        Fault Module Name: StackHash_0a9e

        Fault Module Version: 0.0.0.0

        Fault Module Timestamp: 00000000

        Exception Code: c0000005

        Exception Offset: 00511514

        OS Version: 6.1.7601.2.1.0.256.48

        Locale ID: 1033

        Additional Information 1: 0a9e

        Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

        Additional Information 3: 0a9e

        Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

       

       

      Read our privacy statement online:

        http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

       

       

      If the online privacy statement is not available, please read our privacy statement offline:

        C:\Windows\system32\en-US\erofflps.txt

       

      =======

       

      Problem signature:

        Problem Event Name: APPCRASH

        Application Name: DigitalEditions.exe

        Application Version: 4.5.1.0

        Application Timestamp: 56728e87

        Fault Module Name: StackHash_0a9e

        Fault Module Version: 0.0.0.0

        Fault Module Timestamp: 00000000

        Exception Code: c0000005

        Exception Offset: 006e1374

        OS Version: 6.1.7601.2.1.0.256.48

        Locale ID: 1033

        Additional Information 1: 0a9e

        Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

        Additional Information 3: 0a9e

        Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

       

       

      Read our privacy statement online:

        http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

       

       

      If the online privacy statement is not available, please read our privacy statement offline:

        C:\Windows\system32\en-US\erofflps.txt