8 Replies Latest reply on May 31, 2016 7:06 AM by aportmann

    Still Missing Pantone colors even after updating Pantone Color Manager


      Greetings all,


      This has been ongoing for a couple of years, and I did ask Pantone about it and never got an answer. I sent their support another email today, maybe I'll get lucky. Certain 4 digit colors are just not importing into ID or AI. Never have. Today, I once again need one of those colors and, no joy. So I updated my PCM to be sure I have the latest one and still, the colors are not accessible.


      I can view them in the PCM, but they aren't coming up in my software. I'm running CS6.


      Any ideas? I would appreciate your help if you have a solution.


      Many thanks!