Losing user session on cart checkout

[Patal Technologies]

Has anybody been experiencing any problems where a user clicks the checkout button on the cart and the session is lost when redirecting over to worldsecuresystems?

[Liam Dilley]

If you have plugins like adblock plus that are blocking cookies/javascript elements from working - this can happen.

[Patal Technologies]

Hey Liam, thanks for the reply.

I'm not sure AdBlock Plus is causing it because it is happening inconsistently. I would think if it was a problem caused by AdBlock that it would be happening every single time. I could be wrong about that though.

Upon further testing I have noticed that it isn't necessarily a situation where the session is lost when redirecting over to WorldSecureSystems. The session seems to drop when navigating around on the unsecured domain before checking out as well.

I know I'm not really giving much to go on. It's pretty frustrating that I can't find a pattern and replication steps for re-creating the problem.

[Liam Dilley]

BC loggs some users out during checkout process