1 Reply Latest reply on May 16, 2016 11:12 PM by Nanaky

    E_AUTH_BAD_DEVICE_KEY_OR_PKCS12

    Jacqueline louwerse

      Downloaden mislukt Fout bij ophalen licentie. Communicatieprobleem met licentieserver.

       

      Deze melding krijg ik van Adobe Digital Editions als ik een gedownload boek van de bibliotheek op mijn Mac Book Pro wil zetten.

      Wat te doen?

        • 1. Re: E_AUTH_BAD_DEVICE_KEY_OR_PKCS12
          Nanaky Level 5

          Windows:

           

              Close all applications.

              Choose Start > Run.

              In the Open text box, type regedit and then press Enter. The Registry Editor opens.

              In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

              Select the Adept key.

              Choose File > Export.

              In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

              Right-click the Adept key and choose Delete.

              In the Confirm Key Delete dialog, click OK.

              Close the Registry Editor.

              Open Adobe Digital Editions and reauthorize.

           

          Macintosh:

           

              quit Adobe Digital Editions.

              Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

              If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

              Open Adobe Digital Editions and reauthorize.