2 Replies Latest reply on May 13, 2016 6:59 AM by shanew41223909

    Adobe CC: Failing Installation

    shanew41223909

      Hi there,

       

      I have recently come across an issue that's preventing me from installing any CC product. I have used the cleaner and Google for solutions, but to no avail.. The install will fail shortly after extraction with;

       

      More information reads as: "ERROR: DF024: Unable to move file at ________ to ________ Error 32 The process cannot access the file because it is being used by another process.. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.(Seq 59)"

       

      This happens to every application I try to install, I have re-formatted Windows countless times hoping it is an issue with 10 and that this will disappear. I have full admin privileges on the user account and run as admin for the installer, even made sure that the destination/folders in question has full access.

       

       

      Does anyone have any advice? Pulling my hair out here, really love the adobe products but this installer seems to love stopping me aha I can provide more information if needs be, just in a hurry right now