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Orders not completing with Paypal Payments

Explorer ,
May 13, 2016 May 13, 2016

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I have been informed a few orders this week with users receiving error messages when trying to complete the order after the paypal payment. The orders come through to admin but without a payment and one order without the cart contents. Anyone else experienced this in the last few days?

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eCommerce

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Engaged ,
May 13, 2016 May 13, 2016

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I know for a fact that PayPal had server issues with their payment collection and processing servers from Wednesday evening through 4pm Thursday afternoon. However, all good now.

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Explorer ,
May 13, 2016 May 13, 2016

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oh thanks for the info. The first order was wednesday but the second was only Friday afternoon but could still be related. Cheers

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