4 Replies Latest reply on Sep 5, 2016 9:37 PM by danm75576623

    Working on PDF in Adobe Acrobat with Document Cloud and cannot open as it is 'corrupt or damaged'

    JDavisDigital

      I've been marking up a PDF document that is sync'd with Adobe Document Cloud using Adobe Acrobat on iPad Pro.

       

      I made some final edits then closed the file, when I came back a short time later to open the file I received the message "This document cannot be opened because it is corrupt or damaged."

       

      I have tried opening the file in my web browser via my Document Cloud files on adobe.com but I receive the same error when downloading.

       

      The file size is also much smaller than expected.

       

      Is there a way to recover a previous version of this file?

       

      Thanks,

      Joshua