1 Reply Latest reply on May 15, 2016 2:52 PM by bertram22

    Got order number but no redemption!


      I ordered the creative suite educational version and received an order number by email, but no serial or redemption number and have not been able to find or activate.  I received an email saying I bought the product and got an order number, but the the product is not showing up in my plans.  I have not been able to find a way to activate. I have read the forums but none has mentioned how to find the redemption number with only the order number.  Please help. Thanks.