4 Replies Latest reply on May 18, 2016 5:19 AM by brickerd

    Step numbering missing from hyperlinked topic

    brickerd Level 1

      I created a topic and added a hyperlink to another topic. The hyperlinked topic included a hyperlink to another topic that included numbered steps. When the web help is generated the numbering is missing from the steps. What do I need to do to have the numbering appear? The styles are correct so it isn't a CSS problem.

        • 1. Re: Step numbering missing from hyperlinked topic
          Willam van Weelden Adobe Community Professional & MVP

          Are the numbers missing when you open from the link or are they also missing when you open the topic directly?

           

          Can you post some of the HTML of the topic? That can give us a clue as to what is going on. Also, what is the CSS? Just to make sure.

          • 2. Re: Step numbering missing from hyperlinked topic
            brickerd Level 1

            The numbers are missing when we open the link not when we open the topic.

             

            I  can't give you the web address to html, is there a way to attach a document?

             

            The CSS is one we created.

            • 3. Re: Step numbering missing from hyperlinked topic
              brickerd Level 1

              Perhaps this will help. The hyperlinks were created using the DHTML drop down text menu option. I checked the HTML and the numbering style is there along with the other styles used. Here is an abbreviated version of the problem topic: 

               

              <?xml version="1.0" encoding="utf-8" ?>
              <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
              <html xmlns="http://www.w3.org/1999/xhtml">
              <head>
              <meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
              <meta name="build tags" content="Internal" />
              <meta name="topic-check-list" content="Ran Smart Index" />
              <meta name="generator" content="Adobe RoboHelp 11" />
              <title>Copy of Administrator</title>
              <link rel="StyleSheet" href="..\GLG Stylesheet.css" type="text/css" />
              </head>

              <body>
              <?rh-script_start ?><script src="../ehlpdhtm.js" type="text/javascript"
                      language="JavaScript1.2"></script><?rh-script_end ?>
              <p class="EPS_Heading_1">Copy Application Scoring - Administrator</p>
              <p class="EPS_Para_Text">Each year during the open application period municipalities
              are required to submit applications for&#160;grants for the operation
              and maintenance of traffic signals along critical and designated corridors
              on state highways.</p>
              <p class="EPS_Para_Text" style="font-weight: bold;"><?rh-dropspot_start
                class="dropspot" href="javascript:TextPopup(this)" id="a3" dataid="POPUP606060040" ?>Manage
              Scoring Template<?rh-dropspot_end ?></p>
              <?rh-droptext_start class="droptext" id="POPUP606060040" style="display: none;" ?>
              <p class="EPS_Para_Text">An application scoring administrator can edit
                a scoring template and criteria if the template has not been finalized.
                </p>
              <p class="EPS_Para_Text" style="font-weight: bold;"><?rh-dropspot_start
                class="dropspot" href="javascript:TextPopup(this)" id="a11" dataid="POPUP457938137"
                style="font-weight: bold;" ?>Edit Scoring Template<?rh-dropspot_end ?></p>
              <?rh-droptext_start class="droptext" id="POPUP457938137" style="display: none;" ?>
                <?rh-list_start level="1" an="1" class="rl-P-EPS_Number_1" style="list-style: rh-list;
                     list-style: rh-list;" ?><p class="EPS_Number_1">Log
                 in as<span style="font-weight: bold;"> Administrator</span>.</p><?rh-list_end ?>
                <?rh-list_start level="1" an="1" class="rl-P-EPS_Number_1" style="list-style: rh-list;
                     list-style: rh-list;" ?><p class="EPS_Number_1">Expand
                 the Admin menu and select <span style="font-weight: bold;">Template
                 Setup &gt; Existing Templates</span>. The Scoring Template List
                 screen displays.</p><?rh-list_end ?>
                <?rh-list_start level="1" an="1" class="rl-P-EPS_Number_1" style="list-style: rh-list;
                     list-style: rh-list;" ?><p class="EPS_Number_1">Click
                 the <span style="font-weight: bold;">Edit Template</span> link
                 for the template you want to edit. The Edit Scoring Template screen
                 displays.</p><?rh-list_end ?>
                <p class="EPS_NOTE">Note: &#160;Clicking the<span style="font-weight: bold;">
                 Template Name</span> link, then selecting the Edit Template link
                 on the Scoring Template Details screen also displays the Edit
                 Scoring Template screen.</p>
                <?rh-list_start level="1" an="1" class="rl-P-EPS_Number_1" style="list-style: rh-list;
                     list-style: rh-list;" ?><p class="EPS_Number_1">Edit
                 desired information.</p><?rh-list_end ?>
                <?rh-list_start level="1" an="1" class="rl-P-EPS_Number_1" style="list-style: rh-list;
                     list-style: rh-list;" ?><p class="EPS_Number_1">Click
                 <span style="font-weight: bold;">Save</span>. The Scoring Template
                 List screen redisplays.</p><?rh-list_end ?><?rh-droptext_end ?><?rh-droptext_end ?>
              <?rh-script_start ?><script type="text/javascript" language="JavaScript1.2">//<![CDATA[
              if( typeof( TextPopupInit ) != 'function' ) TextPopupInit = new Function();
              TextPopupInit('a3', 'POPUP606060040');
              TextPopupInit('a11', 'POPUP457938137');
              //]]></script><?rh-script_end ?>
              </body>
              </html>

              • 4. Re: Step numbering missing from hyperlinked topic
                brickerd Level 1

                I did not resolve the problem with the dropdowns within dropdowns losing numbering, but worked around it by incorporating the last dropdowns into the original topic and removing the offending dropdown.