3 Replies Latest reply on May 16, 2016 12:27 PM by maria__

    Flash player download page is blank!

    signal11


      I have a license to distribute flash player and I'm having a bit of difficulty because the page after I log in has only a title on it.  No links.  No content.  Nothing to download.

       

      I *could* go with the download that the general public uses, but I don't need all of the add-ons and a good number of my machines do not have direct internet access.

       

      Who do I contact to let Adobe know they have a problem with their website?

        • 1. Re: Flash player download page is blank!
          maria__ Adobe Employee

          Hi,

           

          Do you access a localized version of the page, or a non-localized?  If localized, what is it?

           

          I had just accessed the site before seeing your message and the content displayed correctly.Can you clear the browser cache/cookies (or at least those for *adobe.com) and try again?  Please post back if the content displayed or not.  If it persists, what OS and browser are you using?

           

          --

          Maria

          • 2. Re: Flash player download page is blank!
            signal11 Level 1

            I tried IE7, IE9, Chrome, and Firefox on multiple different computers.  The page did _eventually_ show up, but it took over 10 minutes for it to render.  It was more than enough time for me to figure out how to post this question even though I've never posted in these forums before.

             

            I also see I'm not the only one experiencing this issue.  I'm set for the moment, but that page needs some help.

            • 3. Re: Flash player download page is blank!
              maria__ Adobe Employee

              Hi,


              Thanks for the update. I'll escalate this to the licensing team.

               

              --

              Maria