I have spent many hours reading watching videos, trying to fix the issue i'm having with After Effects and Premiere Pro.
When I import any sort of videos or photos into either one of the programs, when I scrub through the footage in the import box, or when I try and open it in the preview menu all I see is a black screen where the video should be. Although there is no video there is audio still playing that I can hear.
I have tried a few thing to fix it such as,
- reinstalling After Effects
- I've gone into "purge/all memory and disk cache" (one time this worked for me, but as soon as I closed the program and re-opened it, it came back with the same problem)
I am currently VERY frustrated that I haven't found a fix/solution/cause to my problem
I would be grateful for any helpful replies
Thanks in advance.
Have you tried updating or rolling back your video driver?
Have you tried turning off GPU acceleration?