3 Replies Latest reply on May 24, 2016 4:40 AM by Bernd Alheit

    Cannot Save As, Cannot Extract, Edit/Add Text

    hmp76 Level 1

      I have three problems really.  I cannot use the "Save As" or Extract features.  Each have this error message:  An unexpected network error occurred.

      And when I try to edit/add text to a pdf I get this error message:  This form cannot be edited in Adobe Acrobat DC.  Please use Adobe LiveCycle Designer to edit this form.

      This has been going on for months and is very frustrating.  I was on the phone with Support for over an hour. Even with access to my computer they couldn't figure it out and told me they'd would call me back to fix it. That was 2 months ago.