20 Replies Latest reply on May 19, 2016 10:44 AM by kirker

    Logging into Illustrator Draw - Access Required message

    grega63979147

      I am trying to log in to Illustrator Draw on my iPad.  After I put in my Adobe ID and password, I get a message that says:

      "Access Required - This account does not have required access to a sync storage location.  Please sign in with a different account."

      Any ideas on how to resolve this?  I don't really want to delete the app and reinstall it.  I have a lot of artwork that has not been saved to the Cloud.