9 Replies Latest reply on May 26, 2016 2:48 PM by m_vargas

    Cannot open AdobeFlashPlayer installer

    jamesk55910482 Level 1

      I was prompted to install the newest version of Adobe Flash Player on my MacBook Pro (OS 10.11.5).  I am using the Safari browser (version 9.1.1 /11601.6.17).  After downloading the installer, I double-clicked on the .dmg file but then got an error message indicating that the disk image could not be opened with the given reason "Protocol wrong type for socket".  Here's a screen shot of the warning:

       

      Screen Shot 2016-05-19 at 9.46.49 AM.png

       

      I tried downloading the installer directly from the Adobe website and got the same error message.  Any ideas on how to resolve this problem?

       

      The version of the Flash Player currently installed on my computer is 21.0.0.226.

       

      Many thanks.