Hello, I am having trouble loading content onto my Kobo (Aura H2O). I previously was able to add library books with no trouble by following the directions online, but it has spontaneously stopped working.
I have books loaded onto Adobe Digital Editions on my computer, and an authorized device (Kobo).
I add the copy the book to the device.
When I click "Kobo eReader" within Digital Editions, it says that the books are loaded.
I eject the eReader.
There are no books in the library.
I have already tried:
Reinstalling Digital Editions.
Re-authorizing the device
Factory Reset button on the device.
I called the Kobo customer support line, and they referred me to Adobe.
Thanks for your help.
Has you try to reset your Reader to standard settings and starts again new?
I hadn't realized that factory reset was different than the paperclip-button on the bottom. All fixed. Thanks.
You are welocme.