2 Replies Latest reply on May 20, 2016 8:15 AM by Szalam

    Can't import .mp4 file into Adobe After Effects CS6

    mohammeda14594048 Level 1

      I tried to import a video file (.mp4) about 302mb into Adobe After Effects but when I try to import through File menu it says: Warning error with file [filename].

      And when I tried to drag it from my location it says 'Error Could not convert unicode characters' with an error code 23 : 46. I'm using Windows 10 64-bit and I have already done deleting the preferences (ctrl+shift+alt while startup) and restarting the computer many times. I really want help because I only have less time to finish my project. Thank you.