4 Replies Latest reply on May 21, 2016 11:35 AM by s.navarro@live.de

    picture get pixel errors and looks corrupt, LR 6.5.1 crashes several times a day

    s.navarro@live.de

      Hi, i´m working just since a few weeks with LR 6.5.1 on my iMac (with external HD). I have the following bad effects/problems:

       

      1. while working with LR 6.5.1 i got several times a day corrupt looking pictures, just while comparing several pictures in the Bibliothek (Library) Modul using the "C" or "N".

      2. right after that LR 6.5.1 crashes down...

      3. the problem is, after restart the iMac and LR, the picture is still corrupt (different looks, sometimes just small colored lines over the picture, sometime a grey line  through the picture and sometime big parts of the picture are simply lost... 

       

       

      Bildschirmfoto 2016-05-20 um 21.50.38.png

       

      Thanks for guidance and help. Hope this is not usual while working with LR.

      regards Silvia

        • 1. Re: picture get pixel errors and looks corrupt, LR 6.5.1 crashes several times a day
          dj_paige Level 9

          Your photo has been corrupted by a hardware malfunction somewhere. You need to find the cause by trying to import the photos again using different hardware, and if possible using a different computer.

          • 2. Re: picture get pixel errors and looks corrupt, LR 6.5.1 crashes several times a day
            Alfred Pennyworth Level 4

            Start by making sure the use graphics processor is unchecked in the preferences, if it is ,or still happens, then it is most likely there is problem with your hardware! I would suspect the external HD first but it can also be the Ram or the internal HD also, unfortunately it is trial and error to find it

             

            Good luck

            • 3. Re: picture get pixel errors and looks corrupt, LR 6.5.1 crashes several times a day
              s.navarro@live.de Level 1

              Hello Alfred, thanks for the suggestions, will check it and see how it goes...

               

              Thanks a lot

              Pura Vida!

              Silvia

              Von meinem iPad gesendet

               

              Am 20.05.2016 um 23:21 schrieb Alfred Pennyworth <forums_noreply@adobe.com>:

               

               

              picture get pixel errors and looks corrupt, LR 6.5.1 crashes several times a day

              created by Alfred Pennyworth in Photoshop Lightroom - View the full discussion

              Start by making sure the use graphics processor is unchecked in the preferences, if it is ,or still happens, then it is most likely there is problem with your hardware! I would suspect the external HD first but it can also be the Ram or the internal HD also, unfortunately it is trial and error to find it

               

               

               

              Good luck

               

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              • 4. Re: picture get pixel errors and looks corrupt, LR 6.5.1 crashes several times a day
                s.navarro@live.de Level 1

                Thank you, i will check that.

                 

                Silvia

                Von meinem iPad gesendet

                 

                Am 20.05.2016 um 23:19 schrieb dj_paige <forums_noreply@adobe.com>:

                 

                 

                picture get pixel errors and looks corrupt, LR 6.5.1 crashes several times a day

                created by dj_paige in Photoshop Lightroom - View the full discussion

                Your photo has been corrupted by a hardware malfunction somewhere. You need to find the cause by trying to import the photos again using different hardware, and if possible using a different computer.

                 

                If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/8763198#8763198 and clicking ‘Correct’ below the answer

                Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:

                Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/8763198#8763198

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