1 Reply Latest reply on May 23, 2016 9:04 AM by m_vargas

    tried to update flash; other things installed (that I did not want)

    toastchef

      I tried to install flash player update--Update was not successful, however, a bunch of stuff that I did not want DID install. How do I successfully get flash to update and keep that other stuff (MacKeeper, etc.) from installing?

        • 1. Re: tried to update flash; other things installed (that I did not want)
          m_vargas Adobe Employee

          Hi,


          MacKeeper is NOT a third-party software offered with the official Flash Player installer.  If the Flash Player installer you used also installed this, then you did not use the official Flash Player installer downloaded from adobe.com.  Performing an internet search for "remove mackeeper" will return many results on how to remove this.  Do the same for whatever else was installed.

           

          Only update Flash Player from the official Adobe website.  There are many sites that have Flash Player downloads available, but these are not official Adobe Flash Player installers.  If you have the website you used to download Flash Player that installed MacKeeper, please private message it to me and I'll forward it to our fraud department to follow-up on.

           

          --

          Maria