15 Replies Latest reply on May 29, 2016 7:35 AM by nolanl5893145

    Adobe Premiere Elements 12 won't import pre-keyed footage


      I use Premiere Elements 12 and my pre-keyed footage used to always work on the program but lately when i try to import it, it gives me an error message and says "The importer reported a generic error". How can I fix this?