Purchased image on Friday. Now it is Sunday afternoon and I still cannot get my image. There is a blue button that says one image is available. The button does nothing when I click on it.
I have cleared cookies and cache and history, I have signed in and out, several times, I have turned off pop up blocker, I tried using a different browser, there is nothing on my license page, I do not know what else to do.
Running Windows 10.
Have receipt showing order confirmation and order number.
Please can I get some assistance, I need this image, if I am not able to get it, please refund my account so I can go somewhere else to purchase.
This is my first attempt using Adobe Stock and choose this site thinking any stock image I need would be easy to download and use with my PScc and LRcc account. I am so disappointed right now. Chat states available 24/7, but says it is currently closed?????
We apologize for the inconvenience caused due to the licensing issue of the image.
Can you please share the file no. of the image.
File number is 81510904
I have sent you the licensed file on your registered Adobe ID.
Kindly acknowledge once your receive my email.